Business Analyst with ServiceNow

Posted yesterday

artechDallas (TX)

Computer Systems AnalystsComputer Systems Design Services

SENIORITY

Senior

About the role

Business Analyst with ServiceNowMix of ServiceNow Admin + Business AnalystLocation: Dallas, TX - Hybrid (3 Days onsite & 2 Days remote)We are seeking a Business Analyst with ServiceNow Admin capabilities to support real-time product development and release management within the ServiceNow platform. The ideal candidate will have hands-on experience in ServiceNow administration, Service Desk operations, and a strong understanding of ITSM processes, along with the ability to work closely with business stakeholders.Support real-time ServiceNow product development and enhancements. Manage and deploy ServiceNow releases, including testing and validation. Support and optimize Service Desk operations and workflows. Should be aware of some AI capabilities in ServiceNow. Gather, analyze, and document business and functional requirements from stakeholders. Translate business needs into technical specifications, user stories.

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