Field Mitigation Lead

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1800waterdamagecareersLouisville (KY)

First-Line Supervisors of Mechanics, Installers, and Repairers Remediation Services

SENIORITY

Manager

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About the role

Benefits: 401(k) Paid time off Competitive salary

Company Overview: 1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

Job Summary: The Field Mitigation Lead manages the mitigation department including supervising technicians, coordinator, fleet, warehouse and all emergency services work with the assistance of an Assistant Supervisor and Coordinator, managing the projects and overseeing estimating.

Responsibilities: Supervise technicians and departments. Develop and maintain department budget, Approve or Estimate all mitigation division jobs Develop and maintain customer relations and negotiations with all stakeholders involved with the projects.

Qualifications: Must present self and the mitigation department in a professional manner with appearance and demeanor while maintaining and building the company reputation. Proficient with Xactimate, MICA and Alacrity Proficient with all Microsoft products.

IICRC Certifications: Insurance Program account management experience Knowledge and use of all equipment and solution usage Must have excellent Customer Service/Communication skills Benefits/Perks Paid Holidays PTO Paid Training Growth and Career Advancement Opportunities

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