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Training and Quality Assurance Specialist

Posted yesterday

virtual vocationsDenver (CO)

SENIORITY

Mid

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About the role

To enhance patient experience and meet customer service requirements, the full-time Training and Quality Assurance Specialist will develop and deliver training programs, participate in system upgrades, and provide onboarding education for new employees, all in a primarily remote setting.
Key responsibilities: Develops and delivers training and education related to performance improvement initiatives Participates in system upgrades and application enhancement planning to revise training curriculum Performs competency testing and utilizes assessment tools to identify educational needs
Required qualifications: Associate's degree required; Bachelor's degree preferred Two years of related experience in health care billing, reimbursement, or scheduling Experience with revenue cycle systems and financial counseling processes Demonstrated ability to train others in the use of revenue cycle systems Knowledge of billing, reimbursement, and charges

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