Music & Arts is seeking a PT Senior Sales Associate to join our retail team. In this role, you’ll provide exceptional customer service to students, parents, and educators, guiding them in selecting band and orchestra instruments, rentals, and accessories. You’ll support private lesson enrollment, process sales and rental contracts, and maintain accurate POS transactions. The position includes merchandising, inventory support, and coordinating with school service reps. You’ll help create a welcoming, education-focused store environment while meeting sales goals and promoting community music programs. Deliver knowledgeable, friendly customer service to students, parents, and educators Advise customers on band and orchestra instruments, rentals, and accessories Support lesson program enrollment and explain offerings to customers Complete sales, rentals, and returns accurately in the POS system Assist with merchandising, signage, and product displays Monitor stock levels and support basic inventory tasks and counts Coordinate with school service representatives on school-related orders Maintain a clean, organized, and welcoming store environment Help achieve individual and store sales and rental goals Promote Music & Arts programs and events within the community Retail sales Customer service Point-of-sale (POS) systems Cash handling Product knowledge – musical instruments Inventory support Merchandising Sales communication Upselling and cross-selling Lesson program enrollment Background in music performance, education, or ensemble participation preferred Retail sales or customer service experience in music or similar field Basic POS and cash-handling skills Ability to work evenings and weekends as needed
