Remote Tier 2 NOC Analyst: Afterhours Incident Response

Posted yesterday

effortless officeNew York (NY)

Computer Network Support Specialists Computer Systems Design Services

SENIORITY

Mid

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About the role

Effortless Office is seeking a Tier 2 NOC Analyst to monitor client environments, investigate incidents, and provide escalation support to Service Delivery Teams. Remote-based role with afterhours coverage and a focus on IT operations, alerts, and knowledge base improvements. You will work with RMM, SIEM, and cloud platforms, handle tickets, perform root-cause analysis, and contribute to documentation. 3–7 years in IT/MSP preferred, with relevant certifications and strong communication skills.

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