Senior Process Design Engineer Lean Transformation
massachusetts mutual life insurance companySpringfield (MA)
Senior Process Design Engineer Lean Transformation
Posted 2 days ago
massachusetts mutual life insurance companySpringfield (MA)
SENIORITY
Lead
About the role
MassMutual is seeking a senior Business Process Engineer within the Continuous Improvement Team in Springfield, MA. You will design and optimize end-to-end processes across advisor, client, and employee journeys, shaping work design from discovery to steady-state improvement.
You will collaborate with Operations, Technology, Product, Risk, and Compliance to ensure scalable, high-value transformations that enhance quality, speed, and resilience across the organization.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.