Sr. Technical Delivery Manager (Global Finance)

Overview: The Senior Technical Delivery Manager is a leader responsible for orchestrating end-to-end delivery across WWT’s full portfolio of services. This role ensures operational excellence, drives measurable business outcomes, and serves as the executive point of accountability for delivery quality, financial performance, customer satisfaction, and growth enablement within our largest and most strategic accounts. The ideal candidate brings deep consulting rigor, technical fluency, and strong executive presence to the role.

Client Leadership & Relationship Management: Serve as the executive delivery leader and trusted advisor for strategic accounts across WWT. Build and maintainlong-term relationships with clientexecutives, ensuring alignment between WWT’s capabilities and client priorities. Lead executive governance, steering committees, and quarterly business reviews. Anticipate client needs, identify risks, and proactively shape solutions that strengthen the client partnership. Program & Delivery Oversight Provide endtoend oversight of complex, multitower programs spanning: Infrastructure modernization(networking, compute, storage, data center) Multi-cloudarchitecture, migration, and operations(AWS, Azure, GCP) Security architecture, zero trust, SOC modernization, and threat operations Application development, modernization, and DevOps Digital workspace, collaboration, andenduserexperience Automation, AIOps, observability, and platform engineering Integrate delivery across WWT’sATC labs, integration centers, consulting teams, andOEM/ISV partnersto ensure seamless execution. Establish and maintain program governance, KPIs, dashboards, and quality standards consistent with delivery expectations. Drive risk management, issue resolution, and crossfunctional alignment across engineering, consulting, supply chain, and partner teams. Presales & Growth Enablement Partner with Account Managers, Client Directors, and Consulting Services leadership to shape opportunities across WWT’s portfolio. Translate client business challenges into actionable solution architectures, delivery approaches, and execution roadmaps. Lead or support pre‑sales activities including scoping sessions, solution workshops, ATC briefings, and executive presentations. Develop highquality Statements of Work (SOWs), delivery models, estimates, and risk assessments that balance client value with delivery feasibility and commercial viability. Serve as the delivery voice in deal shaping, ensuring commitments made during presales can be delivered with excellence and profitability. Contribute to account planning, pipeline development, and identification of expansion opportunities within existing programs. Financial & Commercial Management Own financial performance for assigned accounts or programs, including revenue, margin, forecasting, backlog, and cost management. Ensure delivery is aligned with contractual commitments, profitability targets, and WWT’s commercial frameworks. Manage commercial constructs including SOWs, MSAs, change orders, consumptionbased models, and managed services engagements. Partner with sales and account leadership to identify and pursue growth opportunities across consulting, integration, and technology services. People Leadership Lead, mentor, and develop highperforming delivery teams across consulting, engineering, PMO, and operational functions. Foster a culture of accountability, collaboration, innovation, and continuous improvement. Model WWT’s core values and commitment to diversity, equity, and inclusion. Operational Excellence & Innovation Champion delivery