Program Manager II
$82,000 - $106,000 per year
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Posted today
SENIORITY
Senior
SALARY
$82,000 - $106,000 per year
About the role
- This position does not have supervisory responsibilities.
- Essential Job DutiesWork collaboratively with all team members to integrate individual perspectives and raise awareness of individual contributions to work products.
- Encourage others to deal openly and honestly with each other
- Provide constructive feedback to other team members; actively solicit and consider feedback from others to inform corrective actions
- Dedicate times and energy to help remove obstacles to facilitate achievement of team goals
- Clearly communicate performance expectations and objectives to others to ensure understanding and buy-in. Aid others in understanding the steps and resources necessary to achieve and surpass desired results
- Anticipate potential barriers to achieving team objectives, and collaborate with others to develop strategies for success.
- Take action to implement and correct plans to ensure goals are met within reasonable or defined timelines
- Leverage comprehensive knowledge of Curia's mission, business processes, policies and practices in making decisions and recommendations
- Utilize solid understanding of the business and market factors to inform business recommendations
- Apply comprehensive understanding of concepts within own technical area to develop relatively advanced programs/processes
- Serve as an expert within a specific technical area; educate others on technical issues
- Develop positive internal and external customer relationships by consistently and efficiently delivering value.
- Uncover customers' hidden needs or issues by asking insightful questions and developing rapport
- Commit to gaining customer loyalty by consistently meeting needs and striving to exceed expectations without over-committing resources
- Adopt customers' perspectives to anticipate their expectations and develop and evaluate solutions accordingly.
- Ask clarifying questions about concerns to identify underlying issues
- Play a consultative role to the business by presenting compelling ideas and suggestions and helping identify appropriate solutions
- Convey information in a confident and credible manner to gain commitment for desired outcome
- Gain commitment by highlighting areas of agreement and focusing efforts on resolving areas of disagreement
- Develop detailed project plans for discipline/department; identify milestones, resource implications, timing and costs, with an emphasis on sustainability
- Guide others in time management to accurately predict the time required to complete tasks and ensure project deadlines are met
- Develop solutions to overcoming risks within a project to ensure project success; recognize the need to escalate issues to higher levels when proposed solutions are not producing desired results
- Ensure that others understand and achieve quality standards through active communication and monitoring
- Perform analysis and design on projects to determine benefits to CuriaReview information to uncover patterns, issues and risks that may cause or contribute to problems.
- Use advanced tools to integrate and assess multiple sources of data or information. Draw from standard practices to implement solutions for complex problems in a timely manner
- Measure performance for implemented solutions against desired results and make basic improvements; demonstrate a strong sense of ownership for outcomes
- Effectively use materials in oral and written presentations; focuses presentation to address critical issues
- Ask probing questions to draw out underlying issues
- Proactively gather input from a variety of sources to build on ideas and solutions in a constructive manner.
- Actively seek ways to improve team processes, and identify and research areas of improvement
- Education, Experience, Certification and Licensures
- Ability to explain concepts in a clear and logical manner, utilizing relevant examples and illustrations
- Ability to respond to concerns or objections and shape communication messages to address them
- Ability to develop ideas and solutions for simple problems while contributing to solutions for complex problems
- Ability to draw upon relevant experience to assist in the implementation of ideas and solutions effectively and efficiently
- Other Qualifications
- Must pass a background check
- Must pass a drug screen
- May be required to pass Occupational Health Screening
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
