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David Careers

Mobile Device Specialist

Posted today

s k technologiesBremerton (WA)
Computer User Support SpecialistsElectronic and Precision Equipment Repair and Maintenance

SENIORITY

Mid

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About the role

Job Description: The Mobile Device Specialist (formally Technical Support Specialist) provides customer service for our Government Client with cell phone and smartphone inventory and solves technical problems on mobile devices. A sample of duties includes, but is not limited to:
  • Manage the mobile device program, including: maintaining a cell phone inventory, and providing printer consumable ordering information based on inventory and usage metrics.
  • Essential job skills are technical abilities, smart phone support, troubleshooting & repair on iPhones and flip phones.
  • Diagnose problems and make minor repair of mobile devices, computers, and other IT equipment. Provide monthly reports on inventory and usage metrics.
  • Inventory management receiving shipments, restocking, and able to lift 50 lbs.
  • Maintain records of all activities and processes pertaining to the mobile device inventory with a high level of accuracy.2 years of IT experience is highly desired. Must have extensive experience with MS Office (Excel, Access) and computer competences.
  • Proven ability to maintain professionalism, with a commitment to customer service.
  • Experience
  • License, Cert or Registration
  • Current drivers’ license
  • Proof of U.S. citizenship or authorization to work in the U.S.Ability to obtain a DoD Secret Security Clearance.
  • Strong preference given to candidates who meet all job requirements and possess an active DoD Secret clearance.
SKT, Inc. is an EEO/Veteran/Disabled employer. For a general description of benefits, please visit: https://www.sktcorp.com/career-center/ and scroll down to read our benefit offerings.

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