Director of Member Engagement & Retention
ymca of usaMarienthal (KS)
Director of Member Engagement & Retention
Posted yesterday
ymca of usaMarienthal (KS)
SENIORITY
Manager
About the role
The YMCA of the USA is seeking a Director of Membership & Retention to lead strategies that boost member retention by engaging frontline staff through our Culture of Excellence model. You will model exemplary behavior in branches, train staff, and collaborate with the Metro office to strengthen systems.
The role anticipates a 50-hour work week and travel to multiple branches as needed. Ideal candidates hold a Bachelor’s degree (Master’s preferred) with at least 7 years in customer
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