Resource Specialist
Posted yesterday
virtual vocationsDenver (CO)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelAdministrative Management and General Management Consulting Services
SENIORITY
Senior
About the role
Providing real-time support to independent marketplace contractors, the fully remote Resource Specialist will assist with performance analysis, ensure adherence to client workflows, and facilitate communication between contractors and clients.
Key responsibilities
Offer real-time chat support and host one-on-one sessions with contractors to enhance their performance
Review performance metrics and provide recommendations to meet client goals
Maintain up-to-date client resources and communicate client changes to contractors
Required qualifications
Proficiency in Microsoft Office 365, particularly strong Excel skills
Ability to collaborate effectively with team members
Experience providing constructive feedback to agents
Strong decision-making skills and attention to detail
Ability to work independently
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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