Remote Customer Experience Technician - WI Training

Posted yesterday

generac power systemsPewaukee (WI)

Customer Service Representatives Industrial Machinery and Equipment Merchant Wholesalers

SENIORITY

Mid

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About the role

Generac Power Systems Inc. is seeking a Customer Experience Technical Representative to deliver the company's customer-first promise. The role requires understanding technical product information to provide informed decisions and accurate information to customers. Work is remote with training on-site in Wisconsin for 4-6 weeks. Shifts run Thursday through Monday, eight hours per shift, start times between 7:00am and 10:00am CT.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.