Account Representative - State Farm Agent Team Member

ROLE DESCRIPTION: As Account Representative for Jack Boyajian State Farm, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. People would want to work here because the agency is built for real growth and real community not just short-term sales. This team develops people, supports them with the tools and coaching to sharpen their skills, and pushes them to build meaningful, long-term relationships with clients and with everyone who wants to do business with us. Success here is measured by trust, consistency, and doing things the right way, and that creates a culture where talented agents can thrive, keep leveling up, and make a real impact both with clients and within the office.

RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, friendly customer service that supports sales answering questions about availability, eligibility, coverage options, policy changes, transfers, claims, and billing, while guiding prospects and clients to the right next step and following up to convert interest. Promote successful and long-lasting customer relations.

QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to customers. Property & Casualty license. Willing to train and guide for a license!

Compensation: $75,000.00 - $112,000.00 per year Ready to Launch Your Career? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our AgencyWe help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance. Our office is located in Pasadena CA. Our office is open 9:00am - 5:00pm Weekdays. We currently have 3 team members at our agency. We have 15 years of combined insurance experience in our office. Additional languages spoken: Spanish, Cantonese, and Mandarin If you want a career, not a job, then we encourage you to apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.