Strategic Customer Service & O2C Manager

Posted 3 days ago

talentifyioSanta Clara (CA)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

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About the role

EBR Systems, Inc. in Silicon Valley is seeking a Customer Service Manager to oversee the full order-to-cash process, customer order management, CRM administration and sales operations support. You will partner with Manufacturing, Supply Chain, Finance, Quality and Field Sales to ensure efficient order flow, inventory visibility, accurate sales tracking and a superior customer experience. This role leads continuous process improvements, supports Salesforce administration and integration efforts,

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.