Service Coordinator– $20/Hour + Monthly Bonuses

Posted 16 days ago

haddad toyotaPittsfield (MA)

Receptionists and Information Clerks General Automotive Repair

SENIORITY

Junior

SALARY

$20/hour

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About the role

Service Coordinator$20/hour | Weekly Pay | Monthly Bonuses | No Nights | No Sundays Are you friendly, organized, comfortable on the phone, and good at multitasking? We’re looking for a Service Coordinator to join our team! This is a customer-focused office position where you’ll help customers schedule vehicle maintenance and service appointments through phone calls, texts, and email. You’ll play an important role in keeping our Service Department organized while making sure customers receive a helpful, professional experience. If you enjoy talking with people, working toward goals, and staying busy throughout the day, this could be a great fit.

What You’ll Do:

Answer incoming calls and help customers schedule service appointments
Contact customers by phone and text about recommended maintenance, recalls, and upcoming service needs
Assist customers with finding appointment times that work for their schedules
Enter and update customer information accurately in our scheduling system
Manage multiple programs and computer screens while speaking with customers
Follow up with customers when needed
Work with the Service Department and other coordinators to reach monthly appointment goals

What We’re Looking For: We’re looking for someone who is:

Friendly, professional, and comfortable speaking with customers
Confident handling a high volume of phone calls
Comfortable sending professional text and email communication
Organized and able to multitask in a busy office environment
Comfortable learning and navigating multiple computer programs
Dependable with strong attendance
Motivated by goals and performance bonuses
Able to work well independently and as part of a team

Customer service, receptionist, scheduling, sales, call center, or similar experience is preferred. Schedule This is a full-time daytime position with no nights or Sundays. Typical shifts include: Monday–Friday: 8:30 AM–5:00 PMMonday–Friday: 7:30 AM–4:00 PMOccasional Saturdays: 8:00 AM–4:30 PMIf you work a Saturday, you will receive a weekday off.

Pay & Benefits: $20/hour Paid weekly Monthly performance bonuses Health insurance Dental insurance Vision insurance 401(k) Paid vacation Paid sick time No night shifts No Sundays Monthly contests, competitions, and prizes Opportunities for advancement after one year Work Environment You’ll work in a modern office setting with: Dual computer monitors Headset provided Primarily seated, computer-based work Supportive team environment Fast-paced daily workflow

Qualifications:

High school diploma or equivalent
Strong verbal and written communication skills
Basic to strong computer proficiency
Ability to enter information accurately while communicating with customers
Customer service or call center experience preferred

Ready for a full-time position with consistent hours, weekly pay, bonuses, and opportunities to grow? Apply today!

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