Federal ServiceNow Delivery Lead (ITSM/CSM)
jobviteArlington (VA)
About the role
iTech AG seeks an experienced Project Manager to lead ServiceNow sustainment, enhancement, and modernization for a federal client. The role covers ITSM, HRSD, CSM, and Strategic Portfolio Management, requiring hands-on ServiceNow delivery and strong Agile leadership.
The PM will manage a nine-person team, serve as the primary client contact, and own cost, schedule, quality, and contract reporting from award through Day 30 readiness and ongoing governance.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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