WFT Licensed Customer Service Agent

Posted yesterday

virtual vocationsDenver (CO)

Customer Service RepresentativesInsurance Agencies and Brokerages

SENIORITY

Junior

About the role

Providing exceptional customer service, the full-time or part-time WFT Licensed Customer Service Agent will assist clients with insurance inquiries and claims processing while working in a hybrid environment in Rotterdam. Key responsibilities Responding to customer inquiries via chat, phone, and webcare to ensure a positive experience Guiding clients through the claims process and ensuring efficient handling of their requests Identifying commercial opportunities to enhance customer satisfaction and retention Required qualifications Minimum MBO-4/HAVO/HBO work and thinking level Availability of at least 24 hours per week, including one evening shift Proficient in Dutch and English, both spoken and written Completed WFT Basis and Schade Particulier or willingness to obtain it at the company's expense Ambition to develop additional skills post-WFT certification

Before you apply

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Your profile is current

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A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.