Product Manager, Intelligent Agent Servicing Platform

Posted yesterday

capital oneNew York (NY)

Personal Service Managers, All Other Other Activities Related to Credit Intermediation

SENIORITY

Mid

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About the role

Capital One is seeking a Manager, Product Management for the Next Gen Agent Experiences on the Agent Servicing Platform in New York, NY. This role focuses on transforming the agent servicing experience into an insights-driven, personalized journey that guides agents to deliver proactive, effective customer care. The position requires a quantitative degree or equivalent PM experience and offers opportunities to lead cross-functional teams, leverage analytics, and drive strategic product outcomes

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