Bilingual Intake Coordinator (English-Spanish) - Remote

Posted today

mangone law firmNew York (NY)

Legal Secretaries and Administrative Assistants Offices of Lawyers

SENIORITY

Senior

SALARY

$10-$16

Apply

About the role

Do you have experience leading a team and a passion for making every process run like clockwork, leaving nothing to chance? Are you the person who makes sure deadlines are met, quality is never compromised, and your team keeps getting better every day? If your answer is a resounding YES!!! — then this opportunity is for you!

About Us: In Mangone Law Firm, excellence is intentional, quality is uncompromised, and going above and beyond is part of who we are. Mangone Law Firm, LLC is a New Jersey-based immigration law firm that has been dedicated since 2012 to helping new Americans obtain legal status in the U.S. We proudly represent immigrants nationwide and are fully committed to excellence in customer service — deeply understanding our clients' challenges and genuinely caring about their outcomes. We're fueled by a strong corporate culture and clear core values. We're prepared for a bright future and we're looking for talented people who want to grow professionally and never settle for stagnation. We're an Inc. 5000 Honoree! Mangone Law Firm is proud to be recognized on the 2025 Inc. 5000 list of America's fastest-growing private companies! This honor celebrates our team's resilience, innovation, and dedication to delivering outstanding results for our clients — even in the most challenging times. When you join Mangone Law Firm, you become part of a thriving, forward-moving team that's committed to growth, excellence, and making an impact every single day. If you're driven, proactive, and ready to grow with a company that's nationally recognized for its success — we invite you to apply and build your career with us! We're looking for an enthusiastic and talented Intake Coordinator to join our dynamic team!

Requirements:

Prior experience leading or coordinating a team, overseeing day-to-day work, deadline compliance, and the quality of information collected
Proven experience collecting client information completely and accurately ahead of each consultation
Strong attention to detail and sound judgment, to review the team's work, catch errors or gaps, and identify areas for process improvement
Excellent communication skills, both to give feedback and direction to your team and to ensure clear, actionable pre-consultation notes
Ability to work under pressure, managing multiple cases and people at once while maintaining a professional, resilient attitude

Availability: Flexible schedule — you're willing to work various shifts as needed

In this role, you will:

Coordinate the Intake team, ensuring every Qlead is fully collected and logged in CampLegal within 24 hours
Oversee deadline compliance and quality standards, reviewing the team's work and correcting deviations promptly
Prepare and review actionable pre-consultation notes that equip the consultant with useful data to close the sale: immigration status, documentation, qualifying factors, hardships, and relevant history
Identify and propose process improvements, training your team and raising the overall standard of work
Collaborate closely with the Client Intake team, providing direction and guidance to ensure consistency across the full journey from Qlead to active client

Benefits: What we offer you: Competitive compensation: Base hourly pay between $10-$16 USD/hour Ongoing professional development to keep growing your skills and advancing your career A dynamic, challenging work environment where your talent will be recognized and rewarded The chance to make a meaningful difference — helping people achieve their dreams of a better life in the United StatesPaid Time Off after twelve months

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.