Genesis Operations & Incident Response Specialist
racedog technologiesHouston (TX)
Genesis Operations & Incident Response Specialist
Posted 2 days ago
racedog technologiesHouston (TX)
SENIORITY
Senior
About the role
Racedog Technologies in Houston, TX seeks a Genesis Operations Support Specialist with 12+ years of enterprise IT experience to own production health and incident response. You will monitor, triage, and resolve critical incidents, coordinate emergency patches, and collaborate with engineering, DBAs, and Dev Ops to ensure SLA compliance and reliable service.
The role requires deep enterprise software proficiency, advanced RCA skills, and strong documentation habits.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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