Genesis Operations & Incident Response Specialist

Posted 2 days ago

racedog technologiesHouston (TX)

SENIORITY

Senior

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About the role

Racedog Technologies in Houston, TX seeks a Genesis Operations Support Specialist with 12+ years of enterprise IT experience to own production health and incident response. You will monitor, triage, and resolve critical incidents, coordinate emergency patches, and collaborate with engineering, DBAs, and Dev Ops to ensure SLA compliance and reliable service. The role requires deep enterprise software proficiency, advanced RCA skills, and strong documentation habits.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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