Senior Technical Account Manager - Enterprise CSM

Posted yesterday

zipNew York (NY)

Supply Chain Managers Software Publishers

SENIORITY

Senior

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About the role

Zip is seeking a Senior Customer Success Manager to own a portfolio of enterprise customers, advising on how to transform B2B purchasing with Zip. You’ll collaborate with engineering and product while engaging a range of stakeholders to deliver value. You will manage customer health, drive adoption, and partner with renewals to achieve strong retention. This role exposes you to top brands and a fast-growing platform in procurement tech.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.