Overnight Closer
Posted 10 days ago
planet fitnessDenver (CO)
Customer Service RepresentativesFitness and Recreational Sports Centers
SENIORITY
Entry
SALARY
$15.20 per hour
About the role
Customer Service RepresentativeResponsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential duties and responsibilities include:Greeting/meeting potential members, providing a great customer experience.Handling front desk related tasks: answering phone calls in a polite and friendly manner to assist with questions or concerns; taking info calls and tours; assisting in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.Facilitating member services issues and questions and forwarding to Club Manager/Manager in Training/Team Lead as needed.Helping maintain the neatness/cleanliness of the club.Essential behavior requirements include customer service, listening, problem solving, diplomacy, and communication. Minimum qualifications include honesty, good work ethic, strong customer service skills, and basic computer proficiency. Physical demands include standing and walking at least 75% of the shift, talking in person or on the phone at least 75% of the shift, and being able to lift to 50 lbs. less than 30% of the time.Benefits include Dollars for Scholars Program, Employee Appreciation Program, free membership for self and one family member or friend, Team Member Support Team, health, dental and vision insurance, critical illness insurance, short term disability insurance, accident insurance, voluntary life insurance, pet insurance, HSA, and advancement opportunities.Compensation: $15.20 per hour
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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