Gaming Member Support Specialist
delaware northLinwood (PA)
About the role
Delaware North Gaming in Linwood, NJ is hiring full-time Member Service Agents to deliver exceptional support to players across chat, email, and phone. You will handle inquiries about accounts, payments, bonuses, and platform navigation while maintaining confidentiality and meeting service levels.
Ideal candidates have at least 1 year of customer service experience, strong written and verbal communication, and the ability to multitask across systems. Evening/weekend shifts may apply.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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