Service Delivery Specialist

What you will get as the Service Delivery Specialist: Competitive salary, commensurate with experience and education. Quarterly incentive program. Comprehensive benefits package Health, dental, vision and life insurance. Paid time off. Employee assistance program. Flexible spending account. Health savings account.401 (k) Equal Opportunity Employer. What you will be doing as the Service Delivery Specialist: Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions. Train Team Leaders at new or existing branches. Responsible for the completion of company paperwork and electronic data entry. Responsible for using company computer system to complete customer orders and manage inventory. Help service, ship, and receive equipment in branch warehouses. Provide professional customer service to hospital contacts, listening and responding to their patient an equipment needs. Maintain a neat appearance, including wearing company uniform. Adhere to the operations process, including quality management system standards. Coordinate daily with local sales representatives and other company members on equipment orders and delivers, planning and support to healthcare partners. Participate in business planning and professional development sessions. What you will need as the Service Delivery Specialist: High School Graduate or equivalent. Valid Driver's License and good driving record for past 3 years.4-6 years of relative industry experience. Ability to provide excellent customer service to professional in the healthcare industry. Ability to use our company portal daily to manage equipment maintenance orders and deliveries. Ability to travel for trainings. Ability to work multiple shifts, including on call as needed. Ability to work unsupervised. Excellent communication skills. Lift up to 75 lbs. and push/pull up to 150 lbs. Ability to pass DOT certification/physical.