Lead Concierge Coordinator
virtual vocationsNew York (NY)
About the role
To support the delivery of a world-class concierge program for VIP donor guests during the Games, the part-time Lead Concierge Coordinator will manage day-to-day concierge workflows, provide task direction to staff and volunteers, and ensure personalized hospitality services are executed seamlessly.
Key responsibilities:
Lead coordination of the Games Hospitality concierge program, delivering high-touch service to VIP guests and dignitaries
Provide task direction and workflow coordination to concierge team members and volunteers to uphold program standards
Monitor service-request tracking and guest profiles to ensure timely and individualized support for each guest Required qualifications 4+ years of experience in hospitality, guest services, donor relations, or event coordination
Experience supporting VIPs and high-profile individuals with professionalism during multi-day events
Proficiency in managing guest registrations, payments, and data accuracy across multiple platforms
Ability to provide personalized, culturally aware service to high-profile guests
Strong written and verbal communication skills for engaging with donors and producing clear updates for leadership
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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