Field Operations Lead

Posted 8 days ago

virtual vocationsNew York (NY)

First-Line Supervisors of Construction Trades and Extraction Workers Support Activities for Metal Mining

SENIORITY

Manager

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About the role

Managing a team of Driving Operations field resources, the full-time Field Operations Lead will oversee day-to-day operations, provide guidance and support to drivers, and collaborate with internal and external stakeholders in a remote work environment.

Key responsibilities: Drive daily operations by following standard procedures and managing team performance Conduct periodic reviews and facilitate team meetings to ensure effective communication and information dissemination Analyze performance trends and implement corrective actions to meet service level agreements and enhance customer satisfaction

Required qualifications: Diploma or Bachelor's Degree or equivalent experience At least 2 years of experience in a people management role Specific knowledge of driving operations programs Ability to analyze data and develop actionable performance improvement plans Strong interpersonal skills with a focus on effective communication and team collaboration

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