Customer Service Representative
yessioBismarck (ND)
Customer Service Representative
Posted today
yessioBismarck (ND)
SENIORITY
Junior
About the role
ABOUT YESSIOWith offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.
Position Overview:
This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.
At Yessio you'll experience:
- Paid training
- Personal recognition for a job well done
- Performance based incentives
- Monthly bonuses
- Family owned business that treats employees like family
- Company barbeques
- Monthly team motivation contests
- Spacious work area and desks
- Weekly coaching sessions
- Employee referral bonus program
- A stable employer
- Office located across from 7800 S. Trax station
- Medical insurance
- Dental plans
- Company paid holidays
- Paid time off (PTO) which is earned starting on your 1st day
Job Responsibilities:
- Perform inbound and outbound calls
- Educate and build rapport with customers
- Consult with customers to answer customer inquiries
- Help setup customer accounts and verify banking and employment information
- Process customer payments
- Excellent service while achieving quality results
- Required Knowledge, Skills and/or Abilities
- High School Diploma or GEDFluent in English
- Good communication skills
- Cheerful attitude
- Ability to learn new skills
- Generally computer savvy
- Self-motivated to improve skills and add value
- Good attendance and punctuality
- Basic mathematical skills
- Schedule and Hours
- Flexible work schedules.
- Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.
- Hiring full-time and part-time positions
Before you apply
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Your profile is current
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.