Finance Escalations Specialist In-Office
Posted 3 days ago
rainfall venturesDenver (CO)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers
SENIORITY
Senior
About the role
Robinhood is seeking a Customer Experience Escalations Specialist to investigate and resolve sensitive customer cases requiring advanced problem-solving and strong communication. You will collaborate with Compliance, Legal, and leadership to deliver thoughtful resolutions while upholding trust and service excellence.
The role is in-office in Denver, CO or Westlake, TX with schedules across 7 days and 8- or 10-hour shifts.
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Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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