Customer Service Manager: Lead CSR Team & Drive Excellence

Posted 18 days ago

mclane companySan Antonio (TX)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

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About the role

McLane Company, Inc. in San Antonio, TX seeks a Customer Service Manager to lead a small CSR team and ensure top-tier service. You will oversee credits, customer records, promotions, and delivery coordination to support franchisees and stores. Ideal candidates have 3+ years of customer experience, strong MS Office skills, and proven management ability in a fast-paced setting. On-site role with growth opportunities. #J-18808-Ljbffr

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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