Customer Service Manager: Lead CSR Team & Drive Excellence
Posted 18 days ago
mclane companySan Antonio (TX)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers
SENIORITY
Mid
About the role
McLane Company, Inc. in San Antonio, TX seeks a Customer Service Manager to lead a small CSR team and ensure top-tier service. You will oversee credits, customer records, promotions, and delivery coordination to support franchisees and stores.
Ideal candidates have 3+ years of customer experience, strong MS Office skills, and proven management ability in a fast-paced setting. On-site role with growth opportunities.
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