Technical Operations Specialist
exemplar luxury groupDallas (TX)
About the role
Exemplar Luxury Group seeks a technical liaison to support our Customer Service operations across multiple channels. You will coordinate frontline technical assistance for Contact Center staff and vendor partners, ensuring quick, accurate updates during incidents. The role requires 1+ year in a customer-facing or technical support setting, strong troubleshooting of desktop apps, and proficiency with Microsoft 365 and Google Workspace. Night shifts and flexible scheduling are possible.
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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