SERVICE TECHNICIAN

Department: Service

Reports to: Service Manager or Shop Foreman Supervises: None Job Status: Non-Exempt

Essential Functions: Performs basic diagnostics and repairs on agricultural and turf/construction and forestry equipment and established products Participates in Service EDUCATE Training programs required for the development of skills and knowledge Maintains current knowledge of John Deere and competitive products Maintains condition of vehicles, inventory, tools and equipment Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Completes all reports and forms required in conjunction with work assignments Accounts for all time on a time card and for all material used in performing assigned duties Experience, Education, Skills and Knowledge:1+ years of experience performing service repairs Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf/construction and forestry equipment Ability to use Service Advisor and basic computer functions Ability to operate vehicles and equipment used for diagnostic purposes Proficient oral and written communication skills Ability to lift at least 75 lbs. repeatedly Basic Service Technician certification preferred High School Diploma or equivalent experience required; Associates degree preferred Valid driver's license is required Fork lift license preferred

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.