Benefits Enrollment Representative (Seasonal) – Remote

Posted 2 days ago

working solutionsDel City (OK)

Customer Service Representatives Temporary Help Services

SENIORITY

Junior

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About the role

Responsibilities: Assist federal employees, retirees, and military personnel with plan enrollment, account setup, general plan questions, and site navigation—all from home. This short-term seasonal role is a great way to get started with Working Solutions, with the highest call volume during open enrollment (November 9 – December 14). If you’re a good fit, you may have the opportunity to continue with another program afterward. Why Become a Working Solutions PRO?Work from Home: Ditch the commute and enjoy the comfort of home. Flexible Hours: Set your own schedule and work when it's convenient for you. Diverse Experience: Expand your skillset across various industries while providing exceptional customer service. Supportive Environment: We’re here to help every step of the way!

Application Process:

Create Profile (filling out the apply fields at the bottom of this page)
Complete Assessments (only one-attempt is allowed)
Pass PC Scan (must be on a computer, not mobile device)
Record Video Interview (can re-record as many times as needed)
For more details, check out our Application Guide
Earnings Potential
The contracted rate is $0.28 for English and $0.31 for Spanish per Customer Interaction Minute (CIM).$16.80 - $18.60 (hourly equivalent)

Contractors will be provided a prorated minimum of 54 minutes per productive hour. This program also has incentives available beyond the per-minute rate.

Skills Needed: Ability to provide excellent, patient, and empathetic customer service. Excellent verbal and written communication skills. Tech-savvy and avid computer user. Friendly tone and professional demeanor.

Schedule:

Flexible schedule opportunities - you choose your own hours!
Hours of operations are 7am-8pm CT Monday-Friday and may increase during open enrollment
Work Environment Requirements
Quiet, uninterrupted space during all working hours.
Technology Requirements
Personal computer (no tablet)
Broadband internet connection, recommended at least 10 MBPSWired internet connection, such as cable, fiber optic, or DSL (no Wi-Fi, satellite, or mobile internet)
Windows 11 operating system
Windows Security/Microsoft Defender Antivirus (included in Windows 11 and free to use), running and up to date
Wired USB headset with microphone.
A smart phone and be willing to accept texts related to program work.
Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.