Guest Experience Guide & Membership Concierge

Posted 16 days ago

now midtown raleighRaleigh (NC)

Spa Managers Other Personal Care Services

SENIORITY

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About the role

The NOW Massage is seeking an Experience Guide to ensure exceptional guest experiences, sell enhancements and memberships, and manage the boutique’s daily operations. You will greet guests, book appointments, promote memberships, and handle payments for services rendered in a welcoming, service-driven environment. Ideal candidates bring sales and guest-service skills, enjoy working with people, and can thrive in a fast-paced retail setting.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.