Area Experience Leader - Multi-Office Retail

Posted yesterday

hr blockDaphne (AL)

SENIORITY

Manager

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About the role

H&R Block is seeking an Area Experience Leader to oversee a portfolio of 4–6 retail offices, ensuring a consistent, high‑quality client experience across locations. You will set expectations for consultative service, operational execution, and team performance, while coaching staff to deliver expert guidance and a welcoming experience. You’ll own office readiness, staffing, facilities, and day‑to‑day operations, using data to drive improvements in client outcomes and business results across the

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