Help Desk Technician
ridge it cyberTampa (FL)
About the role
** No 3rd party recruiters Tier 1/2 IT Technician We are seeking a dedicated IT Technician to join our team. In this role, you will be responsible for maintaining and repairing the technological systems of our company to ensure all employees have the proper working resources they need. Your duties will include troubleshooting hardware, software, and networking issues, as well as ensuring that all new computer systems and software programs are installed and functioning correctly.
Responsibilities:
Respond to customers to resolve trouble tickets Adhering to company IT policies Resolving all issues employees have with their IT systems and software Providing technical support to employees
Qualifications:
Good understanding of computer systems, networks, and software Problem-solving abilities Desire to learn and grow Excellent communication skills in English Ability to work well in a team Familiarity with various operating systems and platforms Knowledge of internet security and data privacy principlesA degree in Computer Science, IT or relevant field is a plus
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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