luxury sales associate

Base Salary: $60,000 + CommissionJD Watches is seeking a motivated and knowledgeable Luxury Watch Sales Associate to join our growing sales team in New York City. This role is ideal for a sales professional with a strong understanding of the luxury watch business, including the products, clients, market, and level of service expected when selling high-value timepieces. The successful candidate will be responsible for developing client relationships, driving sales, managing leads, and delivering an exceptional luxury experience from initial inquiry through purchase and beyond.

Responsibilities: Build and maintain strong relationships with new, existing, and VIP clients. Drive individual sales and contribute to overall team sales goals. Develop and manage a personal client book through proactive outreach, follow-up, and clienteling. Work directly with collectors, high-net-worth individuals, and luxury watch enthusiasts. Present and sell high-value timepieces while providing knowledgeable and personalized service. Follow up with leads and existing clients to generate new and repeat business. Maintain accurate client information, sales activity, and follow-up within the CRM.Stay informed on luxury watch market trends, pricing, demand, and inventory movement. Develop strong knowledge of watch references, trade-ins, sourcing, and secondary-market pricing. Negotiate professionally while maintaining strong client relationships and company objectives. Collaborate with Management, Operations, Marketing, Inventory, and E-Commerce to support the sales process. Consistently deliver a polished, professional, and high-touch client experience.

Qualifications: Previous professional sales experience required; luxury sales experience strongly preferred. Professional experience in the luxury watch industry is highly valued. Strong knowledge of major luxury watch brands, including Rolex, Patek Philippe, Audemars Piguet, Cartier, Omega, Richard Mille, and others. Understanding of both the primary and secondary luxury watch markets. Strong knowledge of watch references, market pricing, trade-ins, sourcing, and negotiations. Demonstrated ability to sell high-value products and consistently achieve sales goals. Strong communication, relationship-building, negotiation, and closing skills. Experience working with collectors, high-net-worth individuals, and repeat luxury clients. CRM software(s) and clienteling experience preferred. An established network or client book within the luxury watch industry is a plus.

Compensation: $60,000–$75,000 base salary, based on experience, plus performance-based commission. Our commission structure provides the opportunity to increase total compensation based on individual sales performance and results. We are looking for someone who combines sales ability, product knowledge, professionalism, and a genuine passion for luxury watches. If you are motivated by building relationships, working with exceptional timepieces, and delivering a first-class client experience, we encourage you to apply.