Customer Experience Leader & Checkout Coach

Posted 17 days ago

jcpenneyWildwood (MO)

SENIORITY

Mid

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About the role

JCPenney in Chesterfield, Missouri is seeking a Customer Experience Supervisor to enhance customer satisfaction and drive sales growth. In this role, you will lead and coach associates, ensuring the delivery of outstanding service while managing checkout efficiency and training compliance. The ideal candidate will possess strong leadership qualities and a commitment to improving customer experience. Enjoy a competitive benefits package that includes medical, dental, vision, and a 401(k) with company match.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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