Parts Manager

Role Description: The Parts Manager is a full-time, on-site role based in the United States, responsible for overseeing the daily operations of the parts department. This role includes managing parts inventory levels, ordering and receiving parts, organizing stock, and maintaining accurate records to support service and repair operations. The Parts Manager works closely with service advisors, technicians, and customers to ensure timely availability of parts, clear communication, and high customer satisfaction. Day-to-day tasks include supervising parts staff, monitoring sales and usage trends, implementing inventory control procedures, and ensuring compliance with dealership and manufacturer guidelines. The role also involves resolving parts-related issues, optimizing workflow, and supporting a safe and organized work environment.

Qualifications: Strong customer-facing skills, including Customer Service and a focus on Customer Satisfaction. Experience with Inventory Control and Inventory Management in an automotive or similar environment. Knowledge of Service Parts operations and parts cataloging, ordering, and stocking processes. Ability to use dealership management systems and inventory software; basic proficiency with standard office applications. Previous experience in an automotive parts department or related role; supervisory experience preferred. Solid organizational, problem-solving, and decision-making abilities, with attention to detail and accuracy. Effective verbal and written communication skills, and ability to collaborate with service, sales, and technical teams. High school diploma or equivalent required; additional technical or automotive training is an advantage.