Liquor Store Associate at Golden Bear Liquor

Location: 1051 Murfreesboro Rd Suit A, Lebanon, TN 37090

Position Summary: The Liquor Store Team Member is responsible for delivering excellent customer service while ensuring compliance with all state and local alcohol regulations. This role supports daily store operations including sales transactions, stocking, cleanliness, and loss prevention in a fast-paced retail environment.

Key Responsibilities: Customer ServiceGreet customers promptly and provide friendly, knowledgeable service Assist customers with product selection, recommendations, and pricing Verify valid ID and ensure legal alcohol sales at all times Handle customer questions, concerns, and returns professionally Sales & Cash HandlingAccurately operate POS system and handle cash, credit, and digital payments Follow proper cash-handling and register-balancing procedures Promote specials, new products, and store promotions when appropriate Store OperationsStock shelves, coolers, and displays; rotate inventory and check expiration dates Maintain clean, organized, and well-merchandised sales floor Assist with receiving deliveries and organizing back-stock Follow opening and closing procedures as assigned Compliance & SafetyStrictly follow all alcohol sales laws and company policies Refuse service when legally required and notify management when needed Monitor for theft, suspicious activity, or policy violations Follow all safety, security, and loss-prevention procedures REQUIREMENTSMust be 21 years of age or older (or as required by state law) Previous retail, liquor store, or customer service experience preferred Strong communication and customer-service skills Ability to stand for extended periods and lift up to 40 lbs Basic math and cash-handling skills Reliable, punctual, and detail-oriented Willingness to work evenings, weekends, and holidays