Global L2 Risk & Compliance Production Lead

Posted yesterday

genius business solutionsDallas (TX)

First-Line Supervisors of Production and Operating Workers Computer Systems Design Services

SENIORITY

Manager

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About the role

Genius Business Solutions Inc. (GBSI) invites an onsite Senior Manager to lead L2 production support for the IDB Risk and Compliance portfolio, acting as the primary liaison between the NY client stakeholders and the offshore Chennai team. You will own incident governance, SLAs, RCA presentations, and drive continuous improvement while coordinating with infrastructure, vendor teams, and Runbooks in ServiceNow.

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