Hybrid Insurance Customer Service Specialist

Posted 3 days ago

berkley one a berkley companyScottsdale (AZ)
Customer Service RepresentativesInsurance Agencies and Brokerages

SENIORITY

Junior

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About the role

Berkley One is hiring a Customer Service Representative for our Phoenix, AZ Contact Center. You will deliver a best-in-class service experience via phone, chat, and email to high-net-worth clients and broker partners. The role emphasizes accurate policy servicing, cross-channel support, and collaboration with internal teams. We offer a hybrid schedule (4 days in office, 1 day remote), with hours 8:00 AM–8:00 PM ET, Monday–Friday. J-18808-Ljbffr

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A number in mind

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Your notice period

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