Service Parts Analyst
v2softAuburn Hills (MI)
About the role
Position Summary:
The Service Parts Analyst (SPA) plays a critical role in supporting vehicle launch readiness by managing the creation, maintenance, and release of service parts across multiple vehicle programs. This full-time onsite contract position ensures timely and accurate part setup using various internal systems and collaborates cross-functionally to resolve issues impacting service part availability and accuracy.
Key Responsibilities:
Create, maintain, and release service parts to meet vehicle launch timing requirements. Manage high-volume part setups (8,000–10,000 annually) and changes (2,000–2,500 annually) based on Change Notices (CN). Utilize internal systems to ensure accurate part setup and tracking, including: Team Center SBOM / EBOM WebCN EMEA PDF Fiat Systems (CSPS, ePER) Internal Qlik Dashboards Support various vehicle change categories: New: Entirely new vehicle family Platform Variant (P/V): Significant modifications to existing platforms Mid-Cycle Action (MCA): Styling updates with carryover structure Carry Over (C/O): Minor updates or improvements Escalate issues promptly to FCA supervisors and participate in regular checkpoint reviews. Track progress using internal dashboards and communicate status updates effectively.
Basic Qualifications:
High school diploma or GED 3+ years of experience in automotive service parts or as an automotive technician Computer proficient-PC literacy with Windows, Google, Microsoft Office Suite Experience working in a team environment Problem solving skills Preferred Qualifications: Bachelors degree Development of FCA/Stellantis service products Familiarity with: Bill of Materials Common service part practices and methodologies Good analytical, organization and communication skills Enhanced MS Excel knowledge
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