Guest Service Representative and Administrator

Position Overview: We are seeking a reliable and friendly Receptionist/Administrator to join our team. This role is the first point of contact for our clients, partners, and visitors, making it a crucial part of our company's image. The ideal candidate will be organized, detail-oriented, and capable of managing a variety of administrative tasks.

Key Responsibilities: Respond promptly and professionally to guest inquiries, reservations, and requests. Handle and resolve any issues or complaints in a fair and courteous manner. Answer, screen, and direct incoming phone calls. Manage the company’s general email inbox and forward inquiries to the appropriate departments. Maintain office supplies inventory and place orders when necessary. Schedule and coordinate meetings, appointments, and bookings. Assist with basic bookkeeping tasks, such as invoicing and expense tracking. Maintain a clean and organized reception area. Provide administrative support to various departments as needed. Ensure confidentiality of sensitive information.

Qualifications: High school diploma or equivalent; associate’s or bachelor’s degree is a plus. Proven experience as a receptionist, administrative assistant, or similar role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Power Point). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to handle a fast-paced work environment with a positive attitude. Professional appearance and demeanor. Strong attention to detail and problem-solving skills. Familiarity with office equipment (e.g., printers, copiers, fax machines).

What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth within the company. A supportive and collaborative team environment. Supportive and collaborative work environment. Commitment to work-life balance. Make a meaningful difference in the lives of new mothers and their families. \nCompany

Description: The Shoshana is a pioneering postnatal retreat dedicated to supporting new mothers and their families during the crucial postpartum period. Our mission is to provide a serene, nurturing environment where new mothers can recover and rejuvenate, while receiving top-notch care and guidance. We offer a range of services including medical care, wellness programs, and educational support to ensure a smooth transition into motherhood.

Company Description: The Shoshana is a pioneering postnatal retreat dedicated to supporting new mothers and their families during the crucial postpartum period. Our mission is to provide a serene, nurturing environment where new mothers can recover and rejuvenate, while receiving top-notch care and guidance. We offer a range of services including medical care, wellness programs, and educational support to ensure a smooth transition into motherhood.