Studio Manager - Boutique Pilates
$55,000–$65,000 annually
ApplyStudio Manager - Boutique Pilates
Posted 2 days ago
SENIORITY
Mid
SALARY
$55,000–$65,000 annually
About the role
- Studio Managers are eligible for additional annual bonus compensation tied to studio KPIs. When targets are met or exceeded, total annual compensation is expected to reach $75,000–$80,000+.Bonus eligibility is directly tied to measurable outcomes, including:
- Monthly studio revenue vs. goal
- Membership growth and retention
- Class utilization
- Team stability and front desk performance
- Cleanliness, brand standards, and operational execution
- Studio Operations
- Open and close the studio according to established SOPsEnsure daily cleanliness, safety, and readiness of the studio
- Monitor inventory of supplies and retail items; place orders as needed
- Identify and resolve operational issues promptly and professionally
- Maintain compliance with company policies, procedures, and safety standards
- Team Leadership & Staff Management
- Schedule front desk staff to ensure full coverage during operating hours
- Hire, onboard, train, and coach front desk associates
- Set clear expectations around customer service, hospitality, and professionalism
- Lead regular staff meetings and team huddles
- Provide ongoing performance feedback and address gaps directly
- Foster a culture of accountability, teamwork, and ownership
- Member Experience & Community
- Serve as a visible, present leader in the studio
- Greet members and build strong, professional relationships
- Handle member questions, concerns, and escalations with empathy and authority
- Support onboarding of new members to ensure clarity around programming and policies
- Promote studio events, challenges, specials, and community initiatives
- Scheduling & Instructor Support
- Manage class schedules, instructor shifts, and substitute coverage using ClubReadyCommunicate schedule changes clearly to instructors, staff, and members
- Track attendance, waitlists, and cancellations to optimize utilization
- Support instructors with in-studio needs, equipment, and transitions
- Business Development & Local Marketing
- Execute local B2B marketing initiatives in partnership with leadership
- Build and maintain relationships with local businesses and community partners
- Coordinate with the Social Media & Marketing Manager on promotions and content
- Represent Mantra Fitness at local events and grassroots marketing efforts
- Reporting & Collaboration
- Submit accurate weekly reports covering attendance, sales, retention, and KPIsProactively communicate operational or performance issues to leadership
- Collaborate with the Master Trainer on instructor support and development
- Partner with administrative and HR teams on hiring, onboarding, and compliance
- Key Performance Indicators (KPIs)
- Studio Managers are evaluated on the performance of one studio, including:
- Class Utilization Percentage
- Lead-to-Membership Conversion RateMember Retention Rate
- Monthly Studio Revenue vs. GoalNet Membership GrowthFront Desk Staff Retention and Engagement
- Customer Satisfaction (CSAT / NPS)
- Cleanliness and Brand Standards Audit ScoresNumber of Local Partnerships and Community Events
- Accuracy and Timeliness of Reporting
- Experience in boutique fitness, hospitality, or studio management
- Familiarity with Pilates, Lagree, or group training environments
- Certified instructor or interest in teaching/subbing classes (if certified)
- Role Alignment & Governance
- Studio Managers own execution at the studio level
- Director-level roles own standards, coaching, and multi-studio performance
- This role may evolve as the company grows
- Studio Managers are required to review and acknowledge this role description quarterly to ensure clarity and alignment
- Definition of Success
- A successful Studio Manager operates a studio that:
- Meets or exceeds revenue, utilization, and retention goals
- Runs smoothly with minimal reactive intervention
- Has a well-trained, engaged front desk team with low turnover
- Delivers a consistently elevated, welcoming member experience
- Reflects the professionalism, culture, and standards of Mantra Fitness
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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