Retail Department Lead - Sales & Customer Experience

Posted yesterday

michaels companiesTulsa (OK)

First-Line Supervisors of Retail Sales Workers All Other General Merchandise Retailers

SENIORITY

Mid

Apply

About the role

The Michael's Companies in Tulsa is seeking a Sales Manager to lead a high-performing selling culture across the store, driving sales results and an engaging customer experience. You will oversee front-end and service operations, ensuring execution of selling behaviors, brand standards, and store SOPs. Responsibilities include coaching and developing team members, providing Manager-on-Duty coverage, managing POS/Self-Checkout, and supporting in-store programs such as Loyalty Rewards, BOPIS, and

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.