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Customer Service Representative

Posted today

amtrakParis (TX)

SENIORITY

Junior

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About the role

Amtrak welcomes all Customer Service Representative candidates! Come join a leader in transportation who offers both strong pay and comprehensive benefits all geared toward enriching you and your family. As a Customer Service Representative, you'll: Process and price of all types of tickets; Properly safeguard company funds; Take proper care and perform preventative maintenance of the ticket printers; Assist passengers with luggage and boarding trains; Handle checked baggage, package express and company materials; Disseminate both verbal and printed information to passengers including schedules, fares, routing, city highlights, boarding information, tours and other intermodal transportation. All aboard Amtrak!

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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