Business Control Specialist

Controls & Quality Assurance Analyst (Contract)Location: Phoenix, AZ (Hybrid 3 days onsite / 2 days WFH) Pay Rate: $28/hr W2 Duration: Contract with potential to convert to FTEJob Summary: Seeking a detail-oriented Controls & Quality Assurance Analyst with data and project management experience to support internal control discipline and operational excellence within lending operations. The role focuses on quality assurance, risk and controls monitoring, issue management, and data analysis to ensure compliance with enterprise-wide standards, regulatory requirements, and operational best practices.Key Responsibilities:Execute QA/QC activities, controls testing, and issue tracking to support remediation effortsPerform data entry validation, account setup, and loan servicing activities (commercial/wholesale lending preferred)Analyze loan structures, agreements, and credit regulations to identify risks and control gapsGather, organize, and report data for audits, regulatory exams, and governance dashboardsEscalate QA findings clearly and timely; drive defect remediation and support process improvementsSupport cross-functional projects, technology initiatives, and procedural updatesCollaborate with multiple teams while ensuring adherence to policies, risk frameworks, and compliance standardsRequired Skills: Controls & Risk Management, Quality Assurance, Issue Management, Data Analysis, Project Support, Analytical & Critical Thinking, Attention to Detail, Problem Solving, Strong Written Communication, Microsoft Excel/Word/PowerPoint, ability to work across multiple systems.