Advanced Services CX Specialist Trading & Margin Mastery

Posted 9 days ago

robinhoodDenver (CO)

Customer Service Representatives Investment Banking and Securities Intermediation

SENIORITY

Senior

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About the role

Robinhood is seeking an Advanced Services Customer Experience Representative to tackle complex trading-related issues and empower customers to learn and grow as traders. You will be the voice of our customers, using empathy and product expertise to resolve problems and feed insights back to product teams. The role emphasizes collaboration with Product, Compliance, and Engineering, with on-site onboarding and a path to remote or hybrid work as the posting requires; deep knowledge of Options and

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.