Payroll Support Specialist
Payroll Support Specialist
Posted yesterday
SENIORITY
Mid
About the role
- Train and develop Franchisees on payroll system functionality, processing, reporting, and procedures, building their knowledge and confidence in using the system.
- Provide payroll system support for stores in a multi-state environment
- Respond to Franchisee inquiries and provide guidance on Payroll and Accounting processes while coordinating system and database updates for new hires, terminations, healthcare deductions, and other employee changes.
- Training and directing Franchisees in preparation of account analysis and other payroll software reports
- Assisting Benefits Administrator with employee change updates
- Assisting in the reconciliation of financial discrepancies by collecting and analyzing account information
- Coordinating with other internal departments to correctly process various intercompany payroll liabilities and reconciliations
- Facilitate account set up in the payroll system for new franchise entities.
- Education and Skills
- Associates or Bachelor's degree and/or 3 – 5 years prior Payroll & Benefits experience
- Payroll, Payroll Tax in multi-state environment preferred. Good understanding of fundamental accounting principles.
- Familiarity with Federal, State & Local Payroll Tax filings
- Excellent time management and communication skills.
- Strong customer service experience
- Excellent organizational skills and attention to detail
- Excellent interpersonal skills
- A team player who strives to embody our core values and corporate culture of being Neighborly, practicing Transparency, Excellence, & JoyPhysical Requirements:
- Occasionally bending, twisting, and turning.
- Sitting for extended periods of time.
- Occasionally lift and/or move up to 25 pounds.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Workplace Environment:
- This role will be located at the Support Center in Houston, TX.A great workplace culture that has won repeated Top Workplace accolades by the Houston Chronicle.
- Open office layout to promote collaboration, conversation, and teamwork.
- Options to work remote/home on Mondays and Fridays.
- Some travel may be required to offsite meetings or conferences (less than 10%).
- Hybrid & In-office Work Schedule
- Group Health, Vision, Dental, Disability, and Life Insurance.401K Match
- Employee Stock Ownership Program3 Weeks of Paid Vacation10 Paid Holidays
- Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
