Receptionist
yo dawg groom spotSanta Monica (CA)
About the role
Job Description
Benefits: 401(k) Employee discounts Paid time off
Job Summary:
- We are looking for a friendly, reliable, and organized receptionist to join our busy dog grooming salon. The ideal candidate enjoys working with people and dogs, provides excellent customer service, and can multitask in a fast-paced environment.
- Schedule. Part Time. Monday, Tuesday, Wednesday
- Approx hours Monday 8.50am-4.20pmApprox hours Tuesday, Wednesday 7.50am-4.20pm. Must be available to work these specified 3 days. Reliable Attendance is essential
Responsibilities:
- Greet clients and check pets in and out
- Answer phones, respond to text messages and voicemails, schedule appointments, and complete customer call-backs
- Provide friendly and professional customer service
- Process payments, maintain client and pet records, and promote salon services and retail products to customers
- Communicate with and support the grooming team
- Assist with payroll preparation and commission sheets
- Monitor retail products and salon supplies
- Manage Salon laundry, keep reception areas organized, light cleaning during quieter periods
- Hold or supervise dogs when needed
- Assist with opening and closing duties
Qualifications:
- 2+ years of customer service experience required
- Receptionist or front desk experience preferred
- Excellent communication and multitasking skills
- Reliable, punctual, and organized
- Positive attitude and strong work ethic
- Comfortable with computers and scheduling software
- Comfortable working with dogs of different breeds and sizes
Benefits/Perks
Competitive hourly pay
Friendly, close-knit team
Employee discounts on products and services
Fun, fast-paced environment working with dogs
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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